Freeway Insurance
8894 Airline Hwy, Ste F, Baton Rouge, Louisiana, 70815
This location has a very mixed reputation. While some customers have had excellent experiences with specific agents like Jilaya and Tiphanie, others report significant issues with customer service, long wait times, and unprofessional behavior. The office seems to struggle with consistency, and some clients have had negative experiences with the call center or office management. It is a location where your experience may vary significantly depending on who you work with.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you visit this location, try to work with Jilaya or Tiphanie for the best service experience.
✓ What Works Well
- Helpful and professional agents
- Competitive pricing
✗ Areas to Improve
- Long wait times
- Inconsistent customer service
- Communication issues
- Why is it so hard to reach someone?
- Can you help me with my policy?
Jilaya is the best.
Service is hit or miss.
Wait times are too long.
- Category Financial Services
- City Baton Rouge
- State Louisiana
- Postcode 70815
- Country United States
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