Freeway Insurance
2098 Memorial Blvd, Ste C, New Roads, Louisiana, 70760
The team at this office receives mixed reviews. Many customers are very happy with the service, especially from staff members like Andrenette Bowie, who is described as patient, kind, and helpful. However, there are some significant complaints about poor customer service, difficulty with cancellations, and communication issues with other agents. It is a spot where your experience may depend heavily on which agent you work with.
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Ask for a specific agent by name if you have had a good experience previously.
✓ What Works Well
- Helpful and patient staff
- Competitive rates
- Easy renewal process
✗ Areas to Improve
- Poor customer service from some agents
- Difficulty with cancellations
- Communication issues
- How do I cancel my policy?
- Can you help me find a better rate?
Andrenette is amazing.
Great customer service.
Very helpful and kind.
- Category Financial Services
- City New Roads
- State Louisiana
- Postcode 70760
- Country United States
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