Financial Services · Insurance Agency

Freeway Insurance

141 Troy Plaza Loop, Troy, Alabama, 36081

Google Maps Updated: 14 May 2026
Authenticity Score: 80/100
About

Freeway Insurance in Troy is often praised for its quick and easy service, with many clients highlighting specific staff members who go above and beyond. However, there are some reports of poor communication, issues with business hours, and occasional rudeness. While many find it a great place for affordable insurance, the experience can be inconsistent depending on who you deal with.

Our Review Process
20
Most Relevant
8
Newest
20
Highest
16
Lowest

We analyze 64 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 75/100
Staff Helpfulness 78/100
Pro Tip

Try to work with specific agents who have high praise in reviews.

Competitive pricing
Same-day service
Pros & Cons

✓ What Works Well

  • Affordable plans
  • Quick and easy process
  • Helpful staff members

✗ Areas to Improve

  • Inconsistent customer service
  • Issues with business hours
  • Communication delays
Frequently Asked Questions
  • Can I get a quote today?
  • Why are my rates higher?
  • How do I renew my policy?
User Feedback

The service was fast and friendly.

They really helped me save money.

Some staff can be rude.

Location Details
Street: 141 Troy Plaza Loop
Neighborhood: Troy
City: Troy
State: Alabama
Postcode: 36081
Country: United States
Location
141 Troy Plaza Loop, Troy, AL 36081
Quick Info
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