Financial Services · Insurance Agency

Freeway Insurance

444 W Valencia Rd, Tucson, Arizona, 85706

Google Maps Updated: 14 May 2026
Authenticity Score: 80/100
About

Freeway Insurance in Tucson receives mixed reviews. Many clients praise the team for being friendly, helpful, and finding affordable rates. However, there are significant concerns regarding poor customer service, long wait times, and difficulty getting in touch. The inconsistency in service quality is a major concern, with some clients reporting feeling ignored or frustrated by the lack of responsiveness.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
18
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 65/100
Staff Helpfulness 70/100
Pro Tip

If you have trouble reaching them by phone, try visiting the office in person for faster service.

Affordable rates
Inconsistent service
Pros & Cons

✓ What Works Well

  • Affordable rates
  • Friendly and helpful staff
  • Quick and easy process

✗ Areas to Improve

  • Poor customer service and responsiveness
  • Long wait times
  • Inconsistent communication
Frequently Asked Questions
  • Why did my rates increase?
  • How do I get a quote?
User Feedback

Daniel is awesome.

Phone service is awful.

They treat you like a nuisance.

Location Details
Street: 444 W Valencia Rd
Neighborhood: Tucson
City: Tucson
State: Arizona
Postcode: 85706
Country: United States
Location
444 W Valencia Rd, Tucson, AZ 85706
Quick Info
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