Freeway Insurance
1333 Camino del Rio S, #102, San Diego, California, 92108
This agency has a highly polarized reputation. Many clients praise individual agents for their helpfulness, speed, and ability to find affordable rates. However, there are numerous complaints regarding poor customer service, billing issues, and difficulty with cancellations. The experience seems to vary significantly depending on the agent and the specific situation.
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Always get cancellation confirmations in writing.
✓ What Works Well
- Fast and efficient service
- Competitive rates
- Helpful individual agents
✗ Areas to Improve
- Poor customer service and communication
- Billing and cancellation issues
- Inconsistent experiences
- Why did my payment increase?
- How do I cancel my policy?
Great service from specific agents.
Billing issues are a major concern.
Inconsistent experience across the board.
- Category Financial Services
- City San Diego
- State California
- Postcode 92108
- Country United States
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