Financial Services · Insurance Agency

Freeway Insurance

1309 Broadway Blvd SE, Albuquerque, New Mexico, 87102

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

Freeway Insurance in Albuquerque receives highly polarized reviews. Many clients praise specific agents for their helpfulness and ability to find affordable rates. However, there are numerous reports of poor customer service, billing issues, and aggressive sales tactics. The experience seems to vary significantly, making it a risky choice for those seeking a reliable and professional agency.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
17
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 55/100
Staff Helpfulness 65/100
Pro Tip

If you have billing concerns, document everything and consider escalating to the NM Attorney General if the local office is unresponsive.

Affordable rates
Variable service quality
Pros & Cons

✓ What Works Well

  • Helpful and friendly agents
  • Affordable rates
  • Quick service

✗ Areas to Improve

  • Poor customer service and rude staff
  • Billing issues and hidden fees
  • Aggressive sales tactics
Frequently Asked Questions
  • Why was I charged twice?
  • How do I get a refund?
User Feedback

Great savings if you get the right agent

Hard to reach by phone

Mixed experience with professionalism

Location Details
Street: 1309 Broadway Blvd SE
City: Albuquerque
State: New Mexico
Postcode: 87102
Country: United States
Location
1309 Broadway Blvd SE, Albuquerque, NM 87102
Quick Info
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