Freeway Insurance
5208 4th St NW, Albuquerque, New Mexico, 87107
This Freeway Insurance location has a very mixed reputation. Many clients praise specific agents for their helpfulness and ability to find affordable rates. However, there are numerous reports of poor customer service, billing issues, and aggressive sales tactics. The experience seems to vary significantly, making it a risky choice for those seeking a reliable and professional agency.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing concerns, document everything and consider escalating to the NM Attorney General if the local office is unresponsive.
✓ What Works Well
- Helpful and friendly agents
- Affordable rates
- Quick service
✗ Areas to Improve
- Poor customer service and rude staff
- Billing issues and hidden fees
- Aggressive sales tactics
- Why was I charged twice?
- How do I get a refund?
Great savings if you get the right agent
Hard to reach by phone
Mixed experience with professionalism
- Category Financial Services
- City Albuquerque
- State New Mexico
- Postcode 87107
- Country United States
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