Freeway Insurance
Financial Services · Insurance Agency

Freeway Insurance

2668 Monterey Rd, Ste 150, San Jose, California, 95111

Google Maps Updated: 14 May 2026
Authenticity Score: 79/100
About

Freeway Insurance in San Jose has a very polarized reputation. Many clients love the personalized service from agents like Elizabeth Garcia and Melanie Barragan, who are praised for finding great rates. However, there are significant complaints about poor communication, hidden fees, and unprofessional behavior from some staff. It's a place where your experience can vary wildly depending on who you work with.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
17
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 70/100
Staff Helpfulness 75/100
Pro Tip

Ask for Elizabeth Garcia or Melanie Barragan for the best service experience.

Competitive rates
Bilingual support
Pros & Cons

✓ What Works Well

  • Great rates found by some agents
  • Personalized service from specific staff
  • Easy to work with for some

✗ Areas to Improve

  • Poor communication and responsiveness
  • Hidden fees
  • Unprofessional behavior reported
Frequently Asked Questions
  • How can I get a quote?
  • Are there hidden fees?
User Feedback

Elizabeth Garcia is amazing.

Melanie Barragan is very helpful.

Communication is often lacking.

Location Details
Street: 2668 Monterey Rd, Ste 150
Neighborhood: San Jose
City: San Jose
State: California
Postcode: 95111
Country: United States
Location
2668 Monterey Rd Ste150, San Jose, CA 95111
Quick Info
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