Freeway Insurance
1020 Minnesota Ave, Kansas City, Kansas, 66101
Rita Morrison is the star of this location, with many clients calling her the best agent around. She is praised for her patience, kindness, and ability to make the insurance process smooth and simple. While there are some complaints about aggressive marketing calls and billing issues, the majority of customers feel well-cared for and appreciate the personal, family-like service.
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Ask for Rita Morrison directly; she is widely considered the most helpful agent at this location.
✓ What Works Well
- Rita Morrison is exceptional
- Fast and smooth process
- Friendly, family-like atmosphere
✗ Areas to Improve
- Aggressive marketing calls
- Occasional billing confusion
- Some reports of poor follow-up
- Can I get a quote quickly?
- Is Rita available to help?
- How do I handle billing questions?
Rita makes you feel like family.
The best insurance agent in the area.
Fast service, but the marketing calls are a bit much.
- Category Financial Services
- City Kansas City
- State Kansas
- Postcode 66101
- Country United States
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