Financial Services · Insurance Agency

Freeway Insurance

1684 Pennington Rd, Trenton, New Jersey, 08618

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

Freeway Insurance has a very polarized reputation. Many clients praise agents like Daysi and Barbara for their helpfulness and ability to find affordable rates. However, there are numerous, serious complaints about unprofessionalism, poor phone communication, and difficulty with refunds.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
19
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 50/100
Staff Helpfulness 60/100
Pro Tip

Try to visit in person if phone communication is difficult.

Independent Agency
Bilingual Support
Pros & Cons

✓ What Works Well

  • Affordable rates
  • Helpful individual agents
  • Bilingual service

✗ Areas to Improve

  • Unprofessional conduct
  • Poor phone communication
  • Difficulty with refunds
Frequently Asked Questions
  • Why is it hard to reach you by phone?
  • How do I get a refund?
User Feedback

Daysi and Barbara are highly recommended

Some clients feel frustrated by administrative errors

Mixed experiences with office environment

Location Details
Street: 1684 Pennington Rd
Neighborhood: Ewing Township
City: Trenton
State: New Jersey
Postcode: 08618
Country: United States
Location
1684 Pennington Rd, Trenton, NJ 08618
Quick Info
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