2014 Knoxville Ave, Peoria, Illinois, 61603
Freeway Insurance in Peoria has a very loyal following, largely due to agents like Tracy and Edie, who are frequently praised for their kindness and patience. However, the agency faces criticism regarding its centralized customer service line, which some find frustrating. If you work directly with the local office, you are likely to have a great experience.
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Try to get the direct line to your local agent to bypass the main customer service queue.
✓ What Works Well
✗ Areas to Improve
Tracy is the GOAT
Saved me $400 a month
Avoid the 800 number