Freeway Insurance
758 Main St, Paterson, New Jersey, 07503
Freeway Insurance in Paterson has a very mixed reputation. Many customers love the service provided by specific agents like Kimberly, citing great rates and helpfulness. However, there is a significant number of negative reviews regarding poor customer service, long wait times, and issues with policy activation. It seems like a high-volume office where the experience depends heavily on which agent you get.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Try to visit during off-peak hours to avoid long waits.
✓ What Works Well
- Competitive rates
- Helpful individual agents
- Convenient location
✗ Areas to Improve
- Long wait times
- Poor customer service
- Policy activation issues
- Are they open on weekends?
- How fast can I get insured?
- Do they offer roadside assistance?
Kimberly is the best.
Wait times are too long.
Mixed service quality.
- Category Financial Services
- City Paterson
- State New Jersey
- Postcode 07503
- Country United States
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