Fresh Dental
8420 Park Rd, Charlotte, North Carolina, 28210
Patients are generally happy with the clinical care, often praising the doctors and hygienists for being gentle and skilled. However, the front desk and administrative side of the practice is a major pain point for many, with reports of poor communication, billing errors, and scheduling issues.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues with the front desk, try to communicate directly with the clinical staff if possible.
✓ What Works Well
- Gentle and skilled clinical staff
- Friendly and professional doctors
- Good with anxious patients
✗ Areas to Improve
- Poor front desk communication
- Billing and insurance errors
- Inconsistent customer service
- Why was my appointment canceled?
- Can I get my records transferred?
- Do you accept my insurance?
Great dentist, terrible front desk
They treat you like a burden
Clinical care is top-notch
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28210
- Country United States
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