Friendly Dental Group
2482 Wonder Dr NE, Kannapolis, North Carolina, 28083
This office receives mixed feedback. Many patients appreciate the friendly and professional dentists, noting that they feel comfortable and well-cared for. However, there are significant complaints regarding front-desk management, communication issues, and billing inconsistencies. It appears that while the clinical care is often good, the administrative side needs improvement.
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Double-check your appointment time and insurance coverage directly with the office manager.
✓ What Works Well
- Friendly and professional dentists
- Comfortable and welcoming atmosphere
- Good clinical care
✗ Areas to Improve
- Poor front-desk management
- Inconsistent communication
- Billing and scheduling issues
- Why was my appointment canceled?
- How do I resolve billing issues?
- Are they good with nervous patients?
Dentists are great, staff is hit-or-miss
Scheduling can be a nightmare
Great clinical work
- Category Health & Medical
- City Kannapolis
- State North Carolina
- Postcode 28083
- Country United States
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