347 Greenwood St, Worcester, Massachusetts, 01607
Patients often praise the friendly and professional staff, noting that the office lives up to its name. Many appreciate the gentle care and the effort to make patients feel comfortable. However, there are recurring complaints about scheduling delays, billing transparency, and some reports of aggressive treatment recommendations.
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If you feel a treatment plan is too aggressive, don't hesitate to ask for a second opinion.
✓ What Works Well
✗ Areas to Improve
Tracey is an amazing hygienist.
Dr. Ma is very professional.
Billing can be a surprise.