Health & Medical · Psychiatric Hospital

Friends Hospital

4641 Roosevelt Blvd, Philadelphia, Pennsylvania, 19124

Google Maps Updated: 19 May 2026
Authenticity Score: 55/100
About

This facility is the subject of intense criticism, with many former patients and family members reporting traumatic experiences, neglect, and poor communication. While a small number of reviewers have had positive experiences, the overwhelming sentiment is one of deep concern regarding patient safety, staff professionalism, and the quality of care. It is a facility that many strongly advise against.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Friends Hospital using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 30/100
Admin Efficiency 20/100
Pro Tip

If you have a loved one here, be persistent in your communication and document every interaction with staff.

Inpatient psychiatric care
Adolescent unit
Pros & Cons

✓ What Works Well

  • Some dedicated individual staff
  • Helpful therapy groups for some
  • Accessible location

✗ Areas to Improve

  • Reports of neglect and abuse
  • Poor communication with families
  • Facility cleanliness issues
Frequently Asked Questions
  • Is this place safe?
  • Why can't I reach my loved one?
  • Are the staff trained?
User Feedback

This place is a nightmare, stay away.

Some staff are kind, but the system is broken.

I felt unsafe and unheard.