Other · Homeless Shelter

Friends In Crisis

412 E Sprott St, Killeen, Texas, 76541

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

Friends in Crisis provides a critical service for the homeless community in Killeen, with many residents expressing deep gratitude for the safety and meals provided. The staff is often praised for their compassion and hard work. However, there are significant reports of unprofessionalism, rude staff, and safety concerns. It is a place that clearly helps many, but the experience can be inconsistent depending on the day and staff on duty.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
17
Lowest rating

We analyze 67 public reviews for Friends In Crisis using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 75/100
Facilities 60/100
Pro Tip

If you are in need, try to arrive early and be prepared for a strict intake process.

Service: Emergency Shelter
Staffing: Volunteer/Staff mix
Pros & Cons

✓ What Works Well

  • Provides safe shelter and meals
  • Compassionate and helpful staff
  • Vital community resource

✗ Areas to Improve

  • Reports of rude staff
  • Safety and hygiene concerns
  • Inconsistent communication
Frequently Asked Questions
  • Is there a phone number to call?
  • What are the requirements for entry?
  • Is it a permanent housing solution?
User Feedback

A lifesaver for many in need

Staff can be hit-or-miss

Needs more funding and support