Front Range Family Medicine
3260 E Woodmen Rd, Suite 120, Colorado Springs, Colorado, 80920
This practice has a very loyal following who love the personalized care from Dr. Reedy and Marcia Ellis. However, there is a clear divide, with many newer patients complaining about billing issues, rude staff, and a lack of thoroughness. It seems to be a practice that works well for long-term patients but struggles with administrative consistency.
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Verify your insurance coverage for every single test ordered, even if you are a long-term patient.
✓ What Works Well
- Personalized, caring approach
- Long-term patient relationships
- Thorough medical explanations
✗ Areas to Improve
- Frequent billing errors
- Difficult to reach by phone
- Inconsistent staff professionalism
- Why is the billing so confusing?
- Is it hard to get an appointment?
Dr. Reedy is great, but the front office is a headache.
I've been going here for years and love the care.
Billing issues have made me look for a new doctor.
- Category Health & Medical
- City Colorado Springs
- State Colorado
- Postcode 80920
- Country United States
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