Frontier Dermatology (Salem)
1793 13th St SE, Salem, Oregon, 97302
Frontier Dermatology is generally well-regarded for its clinical expertise and professional care. Many patients report successful treatments and positive interactions with the doctors. However, there are recurring complaints about administrative issues, including billing transparency, phone responsiveness, and scheduling errors. It is a clinic where the medical care is strong, but the office management can be a source of significant stress.
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Always ask for a clear breakdown of costs before any procedure and keep your own records of all billing and insurance communications.
✓ What Works Well
- Highly skilled and professional doctors
- Effective skin treatments
- Friendly and welcoming staff
✗ Areas to Improve
- Poor billing transparency
- Difficult phone responsiveness
- Inconsistent administrative communication
- Why is the billing so confusing?
- How can I get an appointment sooner?
Great doctors, but the billing is a nightmare.
The medical care is excellent, but the office management needs work.
Be prepared for long hold times.
- Category Health & Medical
- City Salem
- State Oregon
- Postcode 97302
- Country United States
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