Frost & Flame
621 Main St, Gorham, Maine, 04038
Frost & Flame has a mixed reputation. Many customers are very happy with the quality of their stoves and the professionalism of the installation crews. However, there are recurring complaints about poor customer service, difficulty in scheduling, and unresponsive management. It seems to be a company where the product is excellent, but the administrative and service side can be a source of frustration.
We analyze 75 public reviews for Frost & Flame using our data models and filter out spam to highlight only authentic feedback.
The installation crews are generally excellent; try to get a direct contact for service follow-ups.
✓ What Works Well
- High-quality stoves
- Professional installation crews
- Knowledgeable technicians
✗ Areas to Improve
- Poor customer service
- Difficult scheduling
- Unresponsive management
- Do they offer annual maintenance?
- Are they pet-friendly?
- How long is the wait for service?
Great product, poor service.
Installers were fantastic.
Mixed experience.
- Category Home Services
- Neighborhood Gorham
- City Gorham
- State Maine
- Postcode 04038
- Country United States
