FryeCare Hickory Family Practice Associates
210 13th Ave Pl NW, Suite 120, Hickory, North Carolina, 28601
FryeCare Hickory Family Practice is generally well-regarded for its clinical staff, with many patients praising the kindness and thoroughness of the providers. However, there is a recurring issue with administrative communication, specifically regarding phone responsiveness and billing transparency, which has led to frustration for some long-term patients.
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Always verify your billing codes before leaving the office to ensure they match your expectations.
✓ What Works Well
- Kind and thorough providers
- Professional clinical staff
- Good patient-centered care
✗ Areas to Improve
- Poor phone responsiveness
- Billing transparency issues
- Inconsistent administrative follow-up
- Why can't I reach anyone by phone?
- Is my visit covered as preventative?
The doctors are amazing, but the office staff is hard to deal with.
I feel heard and cared for.
Billing is confusing.
- Category Health & Medical
- City Hickory
- State North Carolina
- Postcode 28601
- Country United States
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