FSB Automotive Shop
315 Plantation Dr, Lake Jackson, Texas, 77566
FSB Automotive Shop has a very loyal customer base that appreciates their fair pricing and quality work. However, there is a vocal group of customers who have had very negative experiences, particularly regarding customer service and communication. It seems like a shop where the experience depends heavily on who you talk to and what kind of day they are having.
We analyze 68 public reviews for FSB Automotive Shop using our data models and filter out spam to highlight only authentic feedback.
If you need a quick inspection, this is a great spot, but be prepared for a direct communication style.
✓ What Works Well
- Reasonable pricing
- Fast inspections
- Quality mechanical work
✗ Areas to Improve
- Rude customer service
- Inconsistent communication
- Issues with U-Haul rentals
- Do you do state inspections?
- Why is the price different from the quote?
- Are you open on weekends?
Bona is very honest and direct.
The lady at the desk is extremely rude.
Great work, but the service can be hit or miss.
- Category Automobile
- City Lake Jackson
- State Texas
- Postcode 77566
- Country United States
