Gadsden Eye Associates - Springville
100 Legacy Pkwy, Springville, Alabama, 35146
Patients generally like the doctors here, finding them thorough and professional. However, the office administration is a major pain point. Many patients complain about the inability to reach the office by phone, long wait times, and issues with ordering glasses or contacts. It seems like a great place for an exam, but be prepared for some administrative frustration.
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If you need to order glasses, try to do it during your visit to avoid having to call back.
✓ What Works Well
- Thorough and professional doctors
- Friendly and kind staff
- Clean and welcoming office
✗ Areas to Improve
- Impossible to reach by phone
- Long wait times
- Issues with glasses/contacts orders
- Why can't I get anyone on the phone?
- Is the new doctor as good as the old one?
Great doctor, but the front desk is a mess.
Waited two hours, but the exam was good.
Love the doctor, but I'm tired of the phone issues.
- Category Health & Medical
- City Springville
- State Alabama
- Postcode 35146
- Country United States
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