Gaffney Insurance Agency
Financial Services · Insurance Agency

Gaffney Insurance Agency

1732 S Washington St, Kokomo, Indiana, 46902

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

This agency has a loyal following, with many clients praising the friendly, family-like service and competitive rates. However, there are some concerning reports of poor communication and unresponsiveness, which have led to significant frustration for some customers. It seems to be a great place for many, but consistency is an issue for others.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
13
Lowest

We analyze 64 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 70/100
Staff Helpfulness 75/100
Pro Tip

If you don't hear back, try calling the office directly rather than relying on email or web forms.

Family-owned business
Comprehensive insurance solutions
Pros & Cons

✓ What Works Well

  • Friendly and family-like
  • Competitive rates
  • Good advice

✗ Areas to Improve

  • Poor communication
  • Unresponsive to some requests
Frequently Asked Questions
  • Can you help me bundle my policies?
  • Why haven't I heard back?
User Feedback

Treats you like family

Great rates

Sometimes hard to reach

Location Details
Street: 1732 S Washington St
City: Kokomo
State: Indiana
Postcode: 46902
Country: United States
Location
1732 S Washington St, Kokomo, IN 46902
Quick Info
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