Health & Medical · Ophthalmology

Gailey Eye Clinic

1401 S Koke Mill Rd, Springfield, Illinois, 62711

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Gailey Eye Clinic is often praised for its thorough exams and skilled doctors. However, there is a significant divide in patient experience, with many citing poor communication, rude staff, and billing issues. While the clinical care is often rated highly, the administrative side frequently causes frustration.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
19
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 89/100
Admin Efficiency 60/100
Pro Tip

Be sure to double-check your appointment time and location, as communication can be inconsistent.

Clinical Care: High
Admin: Needs Improvement
Pros & Cons

✓ What Works Well

  • Thorough eye exams
  • Skilled doctors
  • Modern equipment

✗ Areas to Improve

  • Poor communication
  • Rude administrative staff
  • Billing/insurance issues
Frequently Asked Questions
  • Do they send appointment reminders?
  • Is the staff friendly?
User Feedback

Great clinical care.

Administrative side is a nightmare.

Very thorough.

Location Details
Street: 1401 S Koke Mill Rd
City: Springfield
State: Illinois
Postcode: 62711
Country: United States
Location
1401 S Koke Mill Rd, Springfield, IL 62711
Quick Info
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