119 N Main St, Bldg B, Galena, Maryland, 21635
Dr. Otero and her team are highly regarded for their compassion and skill. Many pet owners feel they have saved their animals' lives and appreciate the thorough, personal care. While the clinic is generally loved, some clients have noted high costs and occasional unprofessionalism from the front desk staff. Overall, it is a trusted spot for serious veterinary needs.
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They are often booked, so call early for non-emergency appointments.
✓ What Works Well
✗ Areas to Improve
Dr. Otero is an angel and truly cares about the animals.
Great care, but be prepared for the bill.
The staff is usually great, but the front desk can be a bit hit or miss.