405 Frederick Rd, #206, Catonsville, Maryland, 21228
Gallagher & Hansen Law Offices has a very polarized reputation. Many clients praise the attorneys, particularly John Gallagher and Elisabeth Soto, for their professionalism and success in immigration and family law cases. However, there is a consistent and loud chorus of complaints regarding the office staff, specifically the front desk. Clients frequently report rude behavior, difficulty reaching anyone by phone, and poor communication. It seems the legal work is solid, but the administrative experience is a major pain point.
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If you need to reach them, try emailing directly or visiting in person, as phone communication is notoriously difficult.
✓ What Works Well
✗ Areas to Improve
Great lawyers, but the staff is a joke.
Be prepared for a long wait and poor service.
John Gallagher knows his job.