Gallup Eye Group
816 S Boardman Dr, Gallup, New Mexico, 87301
Gallup Eye Group is a popular choice for local vision care, with many patients praising the thorough exams and friendly staff. However, there are recurring complaints about long wait times for appointments and poor customer service regarding glasses repairs and billing. The practice is seen as a necessary local option, though some patients feel the service quality has declined.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Book your annual exam well in advance, as the practice often has a multi-month waiting list.
✓ What Works Well
- Thorough eye exams
- Friendly and knowledgeable doctors
- Convenient local location
✗ Areas to Improve
- Long wait times for appointments
- Poor customer service on repairs
- Billing transparency issues
- How far out are appointments booked?
- Do you accept walk-ins?
Great exam, but customer service after purchase is lacking.
Staff is very polite and professional.
Hard to get an appointment, booked months out.
- Category Health & Medical
- City Gallup
- State New Mexico
- Postcode 87301
- Country United States
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