750 Dick Rd, Cheektowaga, New York, 14225
This practice has a polarized reputation. Many patients love the individual dentists and hygienists, citing painless and professional care. However, there is a significant volume of complaints regarding administrative issues, including frequent appointment cancellations, billing confusion, and perceived lack of communication. It seems to be a 'hit or miss' experience depending on the staff member.
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Always confirm your insurance network status directly with the provider, not just the front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Lisa Burnett is fantastic
Office staff is hard to deal with
Billing is confusing and expensive