Garner Family Practice
801 Poole Dr, empty, Garner, North Carolina, 27529
Garner Family Practice has a very polarized reputation. Long-time patients often praise the doctors for their care and professionalism. However, there is a massive amount of frustration regarding the front-desk staff, scheduling difficulties, and billing issues. Many patients feel the practice has declined significantly since being taken over by UNC, leading to a poor administrative experience.
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Use the patient portal for scheduling and communication to avoid long phone wait times.
✓ What Works Well
- Knowledgeable and caring doctors
- Professional medical staff
- In-house lab services
✗ Areas to Improve
- Rude and unhelpful front-desk staff
- Difficult scheduling and long wait times
- Billing and insurance issues
- Why is it so hard to get an appointment?
- Are they accepting new patients?
Doctors are great, staff is terrible
Scheduling is a nightmare
Billing is often confusing
- Category Health & Medical
- City Garner
- State North Carolina
- Postcode 27529
- Country United States
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