200 Health Park Dr, Suite 100, Garner, North Carolina, 27529
Patients appreciate the clinical expertise of specific providers like Jim McCann, often citing life-changing care. However, the practice suffers from severe complaints regarding office staff, long hold times, and a perceived lack of empathy during acute illnesses. The clinic's gatekeeping policies for sick visits are a major pain point for long-term patients.
If you are acutely ill, be prepared for a long wait for a nurse callback; consider urgent care if symptoms are severe.
✓ What Works Well
✗ Areas to Improve
Great doctors, bad gatekeepers
Wait times are minimal
Staff needs a reality check