Garret Byrne - State Farm Insurance Agent
13 Washington Ave, Pleasantville, New York, 10570
This agency is generally well-regarded for its efficiency and responsiveness, with many clients praising agents like Jourdan Thomas and Garret Byrne for making the insurance process smooth and stress-free. Many customers appreciate the ability to handle business via text and email. However, there are some sharp criticisms regarding administrative errors, specifically with policy cancellations and billing, leading to significant frustration for a few clients. Overall, it is seen as a fast, modern agency, but one that occasionally struggles with complex administrative follow-through.
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If you have a complex policy change, follow up with an email to ensure there is a written record of the request.
✓ What Works Well
- Fast and efficient
- Great communication via text/email
- Competitive rates
✗ Areas to Improve
- Administrative errors
- Occasional lack of follow-through on claims
- Billing issues
- Can I handle everything via text?
- How do I resolve a billing error?
Jourdan is a great agent
Process was super easy
Administrative follow-up needs work
- Category Financial Services
- City Pleasantville
- State New York
- Postcode 10570
- Country United States
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