Garrett Counseling
150 West Park Loop NW, Suite 101, Huntsville, Alabama, 35806
While many clients find the individual counselors to be highly skilled and helpful, the practice is plagued by severe administrative and billing issues. Clients frequently report being sent to collections for disputed charges, difficulty reaching staff, and a lack of transparency. The clinical care is often praised, but the business practices are a major source of stress.
We analyze 67 public reviews for Garrett Counseling using our data models and filter out spam to highlight only authentic feedback.
Document every interaction and payment carefully, as administrative errors are common and can lead to collection issues.
✓ What Works Well
- Skilled and caring counselors
- Effective therapeutic resources
- Professional training programs
✗ Areas to Improve
- Unprofessional billing department
- Difficult to reach by phone
- Aggressive debt collection practices
- How do I dispute a bill?
- Why is it so hard to reach someone?
- Are the cancellation fees fair?
Great therapist, terrible office management
Billing is a nightmare
Very professional clinical care
- Category Health & Medical
- City Huntsville
- State Alabama
- Postcode 35806
- Country United States
