2581 Charlestown Rd, New Albany, Indiana, 47150
This agency has a very mixed reputation. Many customers praise Garrett and his team for their professionalism, responsiveness, and ability to save them money. However, there are some serious complaints regarding billing issues, poor communication, and frustration with the claims process. Some users feel the agency is not helpful when problems arise, while others find them to be a great partner. It seems to be a reliable choice for many, but potential clients should be aware of the mixed feedback regarding administrative and claim support.
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✓ What Works Well
✗ Areas to Improve
Garrett is a class act.
Billing issues are a major headache.
Great service for home and auto.