Gary Goff, MD
8440 Walnut Hill Ln, Suite 200, Dallas, Texas, 75231
Dr. Goff is widely respected for his medical knowledge and thorough approach to patient care. However, the practice is plagued by severe administrative issues, particularly regarding phone responsiveness and front-desk staff behavior. Patients love the doctor but often feel frustrated by the office environment.
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✓ What Works Well
- Highly competent physician
- Thorough diagnostic approach
- On-site lab services
✗ Areas to Improve
- Poor phone communication
- Rude front desk staff
- Long wait times
- How can I get a prescription refill?
- Why is it so hard to reach the office?
Dr. Goff is top-notch, but the staff makes it hard to stay.
Great medical care, but the admin side is a mess.
The doctor is worth the wait, but the staff needs training.
- Category Health & Medical
- City Dallas
- State Texas
- Postcode 75231
- Country United States
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