Gary Smith Honda
225 Miracle Strip Pkwy SW, Fort Walton Beach, Florida, 32548
Gary Smith Honda has a very mixed reputation. While many customers enjoy a smooth and friendly sales experience, the service department is frequently criticized for poor communication, long wait times, and questionable repair recommendations. Some customers feel they have been misled or overcharged, leading to a lack of trust in the service side of the business.
We analyze 77 public reviews for Gary Smith Honda using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion on major service recommendations and verify all work performed.
✓ What Works Well
- Friendly and professional sales staff
- Some excellent service advisors
- Good selection of vehicles
✗ Areas to Improve
- Poor service department communication
- Long wait times for routine maintenance
- Questionable repair recommendations
- Is the service department trustworthy?
- Who is the best salesperson?
- How are the wait times for oil changes?
Sales is great, service is a headache
Communication needs improvement
Mixed bag of experiences
- Category Automobile
- Neighborhood Fort Walton Beach
- City Fort Walton Beach
- State Florida
- Postcode 32548
- Country United States
