1904 Eastern Pkwy, Unit 202, Louisville, Kentucky, 40204
The reviews for this agency are extremely polarized. Many customers praise Gary and his team for saving them money and providing excellent, personalized service. However, a significant number of users report severe issues with communication, including unreturned calls, office hours that don't match reality, and administrative errors. Some feel the service is dishonest or incompetent, while others find it to be a blessing. It seems to be a hit-or-miss experience depending on who you talk to and when you call.
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If you are having trouble reaching the office, some users suggest blocking your number or emailing multiple times.
✓ What Works Well
✗ Areas to Improve
Gary saved me a lot of money.
I can never get anyone on the phone.
The office is often closed during business hours.