Gary Smith - State Farm Insurance Agent
1904 Eastern Pkwy, Unit 202, Louisville, Kentucky, 40204
The reviews for this agency are extremely polarized. Many customers praise Gary and his team for saving them money and providing excellent, personalized service. However, a significant number of users report severe issues with communication, including unreturned calls, office hours that don't match reality, and administrative errors. Some feel the service is dishonest or incompetent, while others find it to be a blessing. It seems to be a hit-or-miss experience depending on who you talk to and when you call.
We analyze 55 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are having trouble reaching the office, some users suggest blocking your number or emailing multiple times.
✓ What Works Well
- Competitive pricing and discounts
- Some staff are very helpful
- Good for bundling policies
✗ Areas to Improve
- Poor communication and unreturned calls
- Inconsistent office hours
- Administrative and billing errors
- Why did my premium increase?
- How can I reach a live person?
Gary saved me a lot of money.
I can never get anyone on the phone.
The office is often closed during business hours.
- Category Financial Services
- City Louisville
- State Kentucky
- Postcode 40204
- Country United States
readers daily.