816 E Franklin Blvd, Gastonia, North Carolina, 28054
Gaston Dental Associates receives mixed reviews. Many patients praise the friendly staff and the gentle, professional care provided by the dentists. However, there are recurring complaints about administrative issues, including billing errors, poor communication regarding insurance, and a difficult check-in process. The office is often described as busy, which can lead to a hectic experience.
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Patients suggest verifying insurance coverage and billing details directly with the office manager before starting major procedures.
✓ What Works Well
✗ Areas to Improve
The dentists are very kind and professional.
The front desk staff is often unhelpful.
I had a great experience with my daughter's dentist.