Gastro Center of Maryland
3405 Olandwood Ct, Suite 102, Olney, Maryland, 20832
The Gastro Center of Maryland receives high praise for its clinical expertise, with many patients feeling well-cared for by doctors like Dr. Castillo and Dr. Lowe. However, the practice is plagued by significant administrative issues, including rude front-desk staff, billing confusion, and long wait times. While the medical care is often excellent, the logistical experience can be a major deterrent.
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✓ What Works Well
- Skilled and caring doctors
- Effective treatment plans
- Modern facility
✗ Areas to Improve
- Rude front-desk staff
- Billing and insurance confusion
- Long phone wait times
- Why is my bill so high?
- How can I reach the billing department?
Doctors are great, but the office is a mess.
Staff needs better training.
Excellent clinical care.
- Category Health & Medical
- City Olney
- State Maryland
- Postcode 20832
- Country United States
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