14010 Smoketown Rd, Suite 117, Woodbridge, Virginia, 22193
Patients generally appreciate the medical expertise and bedside manner of the doctors at this practice. However, the administrative and billing departments are frequent sources of frustration. Many patients report issues with billing transparency, difficulty reaching the office by phone, and poor scheduling experiences. While the clinical care is often described as top-notch, the administrative hurdles can make the overall experience challenging.
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Always ask if lab work is done in-house or sent to an outside lab to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the billing is a nightmare.
I love the care, but I hate the administrative process.
Impossible to get a follow-up call.