9103 Jefferson Hwy, Baton Rouge, Louisiana, 70809
Gastroenterology Associates on Jefferson Hwy is a large, busy practice with a mixed reputation. Many patients praise the Nurse Practitioners and some doctors for their compassion and thoroughness. However, there is a significant amount of frustration regarding administrative issues, including difficulty reaching a human on the phone, billing errors, and long wait times. While the clinical care is often rated highly, the administrative experience is a major pain point for many.
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If you have billing or scheduling issues, try to visit the office in person, as phone communication is notoriously difficult.
✓ What Works Well
✗ Areas to Improve
The clinical care is great, but the admin is a disaster.
I love my NP, but the front desk is rude.
I've been trying to get test results for weeks.