Gastroenterology Associates, LLP
Health & Medical · Gastroenterology

Gastroenterology Associates, LLP

60 Maple Rd, Williamsville, New York, 14221

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

Patients generally appreciate the medical care provided by the doctors, often describing them as thorough and knowledgeable. However, the administrative side is a major pain point. Long hold times, rude billing staff, and strict cancellation policies have left many patients feeling like just a number. It's a classic case of great clinical care overshadowed by poor customer service.

Review Summary
20
Most Relevant
9
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 69
Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

Use the online portal for check-in to save time, but be prepared to call multiple times for billing issues.

On-site procedures
Online registration
Pros & Cons

✓ What Works Well

  • Knowledgeable and thorough doctors
  • Clean and modern facilities
  • Efficient procedure scheduling

✗ Areas to Improve

  • Extremely long phone hold times
  • Rude and combative billing staff
  • Strict and sometimes unfair cancellation fees
Frequently Asked Questions
  • Why is it so hard to reach someone by phone?
  • Can I get a second opinion?
User Feedback

Great doctors, but the office staff is a nightmare

Billing department is very difficult to deal with

Good medical care, but be prepared for the wait

Location Details
Street: 60 Maple Rd
City: Williamsville
State: New York
Postcode: 14221
Country: United States
Location
60 Maple Rd, Williamsville, NY 14221
Quick Info
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