661 Independence Pkwy, #120, Chesapeake, Virginia, 23320
Gastroenterology Associates of Tidewater in Chesapeake is generally well-regarded for its clinical care. Many patients praise the doctors for their knowledge, thoroughness, and compassionate bedside manner. However, there are significant and consistent complaints about administrative issues, particularly the difficulty in reaching the office by phone and long wait times. It is a practice where the medical care is highly valued, but the administrative experience can be a source of frustration.
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If you have an urgent need, be persistent with your follow-ups, as phone communication can be challenging.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin is a nightmare.
Great care, but be prepared for long waits.
Communication is a major issue.