Gastroenterology Clinic-Sn
8550 Datapoint Dr, Suite 200, San Antonio, Texas, 78229
Patients are divided; many appreciate the medical care provided by the doctors, especially during procedures. However, the administrative side is a major pain point. Frequent complaints about unreachable staff, billing errors, and long wait times dominate the negative feedback.
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Patients recommend verifying insurance coverage directly with your provider before the procedure to avoid surprise bills.
✓ What Works Well
- Skilled medical staff
- Comfortable procedure experience
- Knowledgeable doctors
✗ Areas to Improve
- Poor phone communication
- Billing and insurance issues
- Rude front desk staff
- Why is it so hard to reach someone by phone?
- Are there hidden fees for lab tests?
Doctors are great, but the office staff is a nightmare.
Billing department is disorganized.
Procedure staff made me feel very comfortable.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78229
- Country United States
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