Gastroenterology Consultants of San Antonio
134 Menger Springs, Suite 1100, Boerne, Texas, 78006
Patients generally praise the medical expertise and bedside manner of the doctors, particularly Dr. Cunningham and Dr. Bullock. The clinical staff is often described as efficient and friendly, creating a comfortable environment. However, there is a recurring frustration regarding the billing department, with some patients reporting surprise charges and poor communication. Overall, the clinical care is seen as top-notch, but the administrative side needs a serious tune-up.
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Always request a written breakdown of estimated costs before any procedure to avoid surprise bills.
✓ What Works Well
- Highly knowledgeable and professional doctors
- Efficient clinical staff and short wait times
- Clear communication regarding treatment plans
✗ Areas to Improve
- Opaque and sometimes deceptive billing practices
- Difficulty reaching administrative staff
- Occasional rude behavior from support personnel
- Why was my bill higher than the estimate provided?
- How can I get a faster response from the billing department?
Clinical care is spot on.
Billing department is a headache.
Doctors take the time to explain everything.
- Category Health & Medical
- City Boerne
- State Texas
- Postcode 78006
- Country United States
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