Gastroenterology Consultants
202 Duke Of Gloucester St, Roanoke, Virginia, 24014
This practice has highly polarized reviews. Many patients praise the doctors for their expertise and compassionate care. However, there are significant and frequent complaints about the administrative side, including billing issues, difficulty reaching the office, and long wait times. While the clinical care is often excellent, the administrative experience is a major source of frustration.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify all billing and insurance details well in advance of your procedure.
✓ What Works Well
- Knowledgeable and compassionate doctors
- Professional clinical staff
- Effective procedures
✗ Areas to Improve
- Billing and insurance issues
- Difficulty reaching the office by phone
- Long wait times
- Why is the billing so confusing?
- How can I get a copy of my results?
Great doctors, but the office management is a nightmare.
The clinical care is top-notch, but the admin side is frustrating.
I love my doctor, but the billing department is unprofessional.
- Category Health & Medical
- City Roanoke
- State Virginia
- Postcode 24014
- Country United States
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