Gastroenterology Health Partners - Bishop Lane
1941 Bishop Ln, Suite 200, Louisville, Kentucky, 40218
Patients generally hold the physicians in high regard, often describing them as caring, knowledgeable, and thorough. However, the administrative side of the practice is a frequent source of frustration, with reports of long wait times, poor communication, and billing issues. It's a clinic where the medical care is excellent, but the office management can be challenging.
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If you have an urgent issue, try to use the patient portal, but be prepared to follow up with a phone call.
✓ What Works Well
- Caring and knowledgeable physicians
- Thorough treatment plans
- Good clinical outcomes
✗ Areas to Improve
- Long wait times for appointments
- Poor administrative communication
- Billing and insurance confusion
- Why does it take so long to get an appointment?
- How can I get my lab results?
Dr. Makk is my angel.
The office staff is terrible at returning calls.
Great doctors, but the office management is a mess.
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40218
- Country United States
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