Gastroenterology Health Partners - New Albany
2630 Grant Line Rd, empty, New Albany, Indiana, 47150
Gastroenterology Health Partners in New Albany is highly regarded for its medical expertise, with many patients praising the doctors' knowledge and care. However, the clinic is frequently criticized for severe administrative issues, including extreme difficulty reaching the office by phone, long wait times, and poor communication. Many patients feel the administrative side of the practice is disorganized and profit-focused.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office by phone, try using the patient portal or visiting in person for urgent matters.
✓ What Works Well
- Highly knowledgeable and caring doctors
- Effective treatment plans
- Professional medical staff
✗ Areas to Improve
- Extremely poor phone responsiveness
- Long wait times
- Disorganized administrative and billing practices
- Why is it so hard to reach the office by phone?
- Are the doctors thorough?
The doctors are great, but the office management is a disaster.
I love my doctor, but I hate dealing with the front office.
The clinical care is top-notch, but the administrative side is broken.
- Category Health & Medical
- City New Albany
- State Indiana
- Postcode 47150
- Country United States
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