1717 Will O Wisp Dr, Suite 200, Virginia Beach, Virginia, 23454
This practice is highly polarizing. While some patients have had excellent experiences with specific doctors, there is a significant volume of complaints regarding administrative issues, billing transparency, and poor communication. Many patients feel dismissed or ignored, and the front desk staff is frequently cited as a major point of frustration.
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If you have a complex billing issue, document every conversation and ask for a supervisor immediately.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office is a mess.
Billing department is a nightmare.
Communication is non-existent.