Gastroenterology Of Greater Orlando
929 N Spring Garden Ave, Suite 150, DeLand, Florida, 32720
Patients generally have high praise for the medical expertise and bedside manner of the doctors, especially Dr. Patel and Dr. Houser. The clinical care is described as thorough and compassionate. However, there are recurring complaints about the billing department, difficulty getting callbacks, and administrative disorganization. It is a highly recommended practice for medical care, but patients should be prepared for potential administrative headaches.
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If you have a billing question, try to get the name of the person you speak with and follow up in writing if possible.
✓ What Works Well
- Excellent medical expertise
- Compassionate bedside manner
- Thorough explanations
✗ Areas to Improve
- Poor billing communication
- Difficulty getting callbacks
- Administrative disorganization
- How do I get my test results?
- Why is the billing department so difficult?
Dr. Patel is wonderful and listens.
Clinical care is great, but admin is a mess.
Very thorough and professional.
- Category Health & Medical
- City DeLand
- State Florida
- Postcode 32720
- Country United States
readers daily.